PATHETIC!!!!

Worst service ever!!!

I have been fighting for 2 years to have my account cleared and my billing sorted. Case after case number and still nothing. I agreed to upgrade my Fibre line for R1199 every month for a 100/10mb line and telkom has been billing me over R1600 every month. Numerous agents have confirmed that my package is R1199 and yet NOTHING gets done!! If you see from my history I have paid on time EVERY MONTH MY R1200 for my account and nothing more as per my agreement. Now Telkom has the audacity to hand me over to lawyers for the outstanding balance on the account which I am NOT LIABLE to pay!!! TELKOM is the most useless service provider ever!!! And every other agent does not know what the **** they are doing!! I will be taking this further and reporting Telkom to the consumer act! Get your **** together!!!