SM
Sma M
1 reviews | Active since Feb 2016
27 Feb 2016, 14:26
Pathetic
A couple of weeks ago I kept getting SMS that I owe R1500 on my accout which was not true. Upon calling Telkom I was told it was a mistake and that it would be fixed.I am now cut off can't use my phone for a problem they should have fixed.They cannot even supply the number to which I supposedly owe. It is infuriating! Nobody cares and nobody to assist. I can still take poor signal from telkom but this is the last straw. I am moving<br> my account to a service provider who actually cares. In my entire life I have not dealt with such poor service and non chalancy! Pathetic and will never recommend Telkom to any one!!!
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Replies (1)Telkom's replyOfficial
28 Feb 2016, 19:34Hello limakwe,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM206303
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM206303
Regards
Telkom Social Media Team
Best regards,
Telkom's reply28 Feb 2016, 19:34
Official
Hello limakwe,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM206303
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM206303
Regards
Telkom Social Media Team
Best regards,
