Pathetic

Pathetic service by Telkom Mobile.

So after my last review , nobody has called me. So my incorrect account keeps getting debited again. My contract is actually over but so my account keeps getting billed. I’m wondering how much longer I must call to send the correct details email requested somebody to call me. I make EFT payments since the account debited is an overdraft that I need to pay charges for, so month after month I need to reverse payments they deduct. And get billed for unpaid debits and charges. This is not ethical to your consumer Telkom, and I will take matters further as you leave me in a compromised position month after month. These random dates you deduct my account searching for money that has already been paid to you. If you cant get a simple instruction correct by changing a debit order instruction, I’m really not looking forward to any other kind of postive feedback from you.