LB
Lloyd B
1 reviews | Active since Jan 2014
15 Aug 2018, 16:09
Pathetic
It's been two days and the sim for my uncapped lte still hasn't been activated. As of today, I've spent over an hour holding the line at telkom call centres since the product was ordered 6 weeks ago. Nothing short of pathetic. Where's the pride in doing business?
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Telkom's replyOfficial
21 Aug 2018, 08:15Hi
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***
Regards,
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply21 Aug 2018, 08:15
Official
Hi
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***
Regards,
Hazel
Telkom Social Media Team
Best regards,