KG
Kayla G

1 reviews | Active since Sept 2017

27 Feb 2018, 11:34

Pathetic

Just when I thought Telkom couldn't be any more pathetic... They trump my already *****ed view of them. After being charged nearly double my premium of R299.90pm in my first month, my second month's bill came to -R90 which, if it is an attempt to rectify the previous month's flop, is pitiful. On top of that, even though I set a monthly spend limit of R1, my call surpassed the appointed limit and accessed the R500 spend limit to over R7 while I was on a call. This mickey mouse company has to be boycotted. How many more people have to be suffering such horrible service from a company that constantly has to be bailed out by government, they take forever to respond to messed up telephone lines, when they do fix it, it ends up "broken" again not long after that. Then they want to keep us entrapped in a contract that is ruining our financial profiles because of their ************ business practices. Telkom, I want out of this contract and there is no way I'm going to pay the remaining months premiums and a R900+ whatever fee. If you can ***** me over every month, why can't I do the same to you!!?

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Replies (1)
Telkom
Telkom's reply26 Mar 2018, 10:33
Official

Hi MinxyG

Thank you for contacting us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you and for late response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,