LM
Lucretia M
1 reviews | Active since Feb 2018
26 Feb 2018, 13:27
PATHETIC!!
We have the same issues will telkom all the time. I logged a call 2 weeks ago because our ADSL and Telephone line is off, Nobody ever came to even assess a problem we have already established. Apparently a technician was there on the 20th of February 2018, kindly tell me who this technician spoke. 31 years of uninterrupted service from our side, only interruption is TELKOM'S INCOMPETENCE. WE CANNOT CONTINUE PAYING FOR SOMETHING THAT DOESN'T WORK.
CAN I GET A CALL FROM YOUR CANCELLATION DEPARTMENT TODAY. 664CRK150218
IT IS COSTING ME MORE CONTACTING TELKOM, AND STILL I HAVE TO PAY FOR DATA OUT OF MY POCKET.
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Replies (2)
Telkom's replyOfficial
04 Mar 2018, 10:32Hi Lucretia,
I see *** is still open. But unfortunately according to our system, they will not be replacing the cables. Your will be contacted (if you were not already) and will be offered alternate solutions, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply04 Mar 2018, 10:32
Official
Hi Lucretia,
I see *** is still open. But unfortunately according to our system, they will not be replacing the cables. Your will be contacted (if you were not already) and will be offered alternate solutions, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
LM
Lucretia M's updateReviewer Update
04 Mar 2018, 12:09Already cancelled the service, good bye Telkom
LM
Lucretia M's update04 Mar 2018, 12:09
Reviewer Update
Already cancelled the service, good bye Telkom