Pathetic

On the 21st of August 2017 I placed a request for my ads line to be relocated, cos I’m moving up the hill. I never got feedback from Telkom for two weeks. I phoned and was told that there’s a backlog of relocations and other work but their operator told me it will definitely be moved after 30 days. Not to mention installing the line was the most frustrating experience in a long while. 1 month two months three four five it’s six months now I haven’t got any feedback from Telkom, I’ve phoned over 50 times using my airtime, and got multiple excuses and broken promises. I tried to cancel the contract they say 21 working days breach of contract) it’s been over a month yet still waiting on a call or even sms message. According to them I owe them a certain amount in rands well they not getting a single buck and I don’t want to deal with any of their products ever in my life here’s my thought Telkom .... your *****ing if you’re receiving but not producing