Pathetic

This is why Telkom is going down the tube, like the rest of the country. They were supposed to move my line to my new address today and I had to call the Call Centre twice to find out when they are arriving!! The second time I was told they will fill in an escalation form and mark it as urgent so the installation can happen this week. And then they put the phone down in my ear!!! What a crock of ****!! I had to put in a extra day leave to wait for them and nothing happened! Such freaken incompetence and they wonder why their shares are dropping by the day!!!