PS
Paul S
1 reviews | Active since Nov 2017
02 Nov 2017, 15:48
Pathetic
My wifes brand new Iphone didn't work from the 1st minute of receiving, after being accused of black listing the phone Telkom found out it was themselves due to internal ***** and theft. 5 WEEKS have been billed the full contract value but have had no phone. Going back to Telkom Festival Mall would be better off in just closing the shop as its the same level of service received, zero. The NATCC complaints line has tried to sort but yet again most of the time the system is off line / phones doesn't get answered / calls get dropped TOTAL TOTAL TOTAL PATHETIC Customer service
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Replies (2)
Telkom's replyOfficial
05 Nov 2017, 11:02Hi senneck
We are so sorry about this.
We will get our team to look into this.
Regards
Igsaan
Telkom Social Media
Best regards,
Telkom's reply05 Nov 2017, 11:02
Official
Hi senneck
We are so sorry about this.
We will get our team to look into this.
Regards
Igsaan
Telkom Social Media
Best regards,
PS
Paul S's updateReviewer Update
05 Nov 2017, 13:16Really...... is this a standard response for All telkom... we’ve heard the same response over and over and over again with ZERO ..... I want to cxd the contract and you can keep the phone.
PS
Paul S's update05 Nov 2017, 13:16
Reviewer Update
Really...... is this a standard response for All telkom... we’ve heard the same response over and over and over again with ZERO ..... I want to cxd the contract and you can keep the phone.