CB
Charl B
1 reviews | Active since Jan 2017
07 Oct 2017, 20:09
Pathetic
Phoned Telkom on Friday morning regarding no Internet connectivity. Response was it was a network failure will be up in 5 hours. They closed the call late on Friday stating it was fixed. Received no notification, Internet still down. Logged another call on Saturday morning speaking with call centre only to find out @ 19:30 that they have not even assigned the call to a technician yet! Absolutely pathetic!
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Telkom's replyOfficial
15 Oct 2017, 09:37Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply15 Oct 2017, 09:37
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,