NH
Nicolle H

1 reviews | Active since Oct 2017

03 Oct 2017, 13:58

Pathetic!!!

From 22/8/2017 till today 3/10/2017 I have been trying to get a fixed line look alike service for internet and a phone line. A total of 17 hours spent in a queue to get assistance over this period. R100's of rands spent on travelling to the nearest branch Nelspruit. Do not answer there phones at the Nelspruit branch and now that I have the equipment, the internet does not work because apparently the sim has not been activated (according to ***). The telephone dials out but can't receive calls... Must have communicated with about 30 different people and all say I must go back to the store to once again wait in the queue... Service is shocking shocking shocking. My new business opens tomorrow and I have no internet or phones!

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Replies (1)
Telkom
Telkom's reply11 Oct 2017, 08:58
Official

Hi ***,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,