lS
liezl S
1 reviews | Active since Nov 2010
31 Aug 2017, 17:39
Pathetic
I have now been without internet and telephone for 5 days (Sunday - Thursday) and have had to buy R300 worth of Vodacom data just to be able to work. In the mean time, my Telkom bills arrive without fail. This is really pathetic. When will it be fixed????
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Telkom's replyOfficial
07 Sept 2017, 08:47Hello LS1111
The fault has been caused by cable theft, unfortunately due to the cables having to be replaced it does take longer than a normal line fault to repair.
A escalation has been sent to the managers responsible for the repair for a progress update and if possible an estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply07 Sept 2017, 08:47
Official
Hello LS1111
The fault has been caused by cable theft, unfortunately due to the cables having to be replaced it does take longer than a normal line fault to repair.
A escalation has been sent to the managers responsible for the repair for a progress update and if possible an estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Best regards,