dC
dylan C

1 reviews | Active since Nov 2015

15 Nov 2015, 12:49

PATHETIC!!!

Your staff are Pathetic!!! Have no clue on how do there jobs, being told one thing from your call centre about my upgrade that is due and then I get told another thing when I go to your store in Witbank high veld mall, your staff are rude get funny with me when I start asking questions. It's just problems after problems with you people!!! Constantly taking more money out of my account than what my monthly contract is worth!!! Then you don't debt my account at the end of the month then my contract gets cut for non payment when you people don't do your job!!! Iv had enough of telkom they can take there Contracts and stick it where the sun doesn't shine I'm not paying one cent any more for the **** service that you provide!!!

0
Replies (1)
Telkom
Telkom's reply15 Nov 2015, 13:32
Official
Hello mcgregor333,

As per our telephonic conversation, your renewal query has been escalated to our Outbound call centre to phone you and assist with the renewal. Furthermore, we also escalated the debit order query to the our Collections Team to investigate.

Please accept our humble apologies for the frustration and inconvenience caused.

Your social media reference number is SM167958.

Regards,
Joshua
Telkom Social Media Team

Best regards,