PATHETIC

After a year, my telkom account has a new name all of a sudden. I HAD TO go to Telkom shop to rectify TELKOM'S fault. Drove 60km to CAPE GATE MALL's shop, STAND in queue for 2 hours. EXTREMELY SLOW AND STAFF UNHELPFULL.... SIYANDA SININGWA was suppose to rectify my problem on 29.06.15. Yet my account for August still on somebody else's name????? but they expect me to pay it????