pathethic service by TELKOM

why do you close the fault without solving it more than four times<br> i still battle with speed on a UP TO 4mbps line <br> i pointed out that it is possible congestion<br> at times under 1mbps with different service provider accounts and only saw 3mbps when load shedding happens<br> i will not phone and hold for over 30mins every time<br> wake up and fix my problem after 3months still nothing how slow can Telkom be <br> sick and tired of this solve by 30days to keep this client<br> <br>