Pathethic service
<p>With the recent storms my phone & adsl line when down, i reported the fault and one half weeks down still not service. I have to call in every 2 days to get an update,It is very frustrating all i hear is that there is a technician assigned to your fault and he will advise. I even told them i will cancel my line with Telkom if my service is not restored but this means nothing to them.</p> <p>last Friday the call centre agent tells me i can get a sim card from Telkom to use while my service is been restored but he fails to tell you that you have to buy a wifi device for R600, what a *******</p> <p>ref no 1869CRK101116</p>
Hi Launa
Frankly the above response means nothing to me, i have been told the same thing the last week and half. I want a commitment from Telkom confirming that my fault will be restored by today.
Your apology is costing me money as i have to buy airtime and data.
Hi Launa
Frankly the above response means nothing to me, i have been told the same thing the last week and half. I want a commitment from Telkom confirming that my fault will be restored by today.
Your apology is costing me money as i have to buy airtime and data.
You keep on saying the same thing, nobody calls me , MY LINE IS STILL DOWN
Must i personally come and collect a technican so he can fix my fault
I want a senior manager or director to call me and give me the assurance that my line will be restored
I think maybe i should send a mail to Carte Blanche and explaining to them how Telkom treats there clients
You keep on saying the same thing, nobody calls me , MY LINE IS STILL DOWN
Must i personally come and collect a technican so he can fix my fault
I want a senior manager or director to call me and give me the assurance that my line will be restored
I think maybe i should send a mail to Carte Blanche and explaining to them how Telkom treats there clients