WS
WILHEIM S

1 reviews | Active since Jul 2015

23 Jul 2015, 12:59

PATHETHIC CUSTOMER SERVICE

A CALL WAS LODGED TO MOVE A LINE FROM PRETORIA TO HEIDELBERG. AN ORDER NUMBER WAS ISSUED. FOUR APPOINTMENTS HAVE BEEN MADE SO FAR (03.07.2015) (09.07.2015) (16.07.2015) (23.07.2015) WITHOUT ANY NOTIFICATION THESE APPOINTMENTS WERE CANCELLED. WHEN THE CALL CENTRE IS CONTACTED NOBODY HAS THE DECENCY TO CALL BACK OR DO ANYTHING. FOR AN INDIVIDUAL THAT SPENDS BETWEEN R4 000 AND R 6000 ON HIS TELKOM ACCOUNT THIS IS PATHETIC SERVICE. I CHALLENGE ANYBODY AT TELKOM TO CONTACT ME REGARDING THIS MATTER TO RESOLVE IT. LET US SEE IF SOMEONE AT TELKOM HAS THE GUTS AND THE ***** TO EARN THEIR FAT SALARIES AT TELKOM AND ACTUALLY CALL ME!!!!!<br> I AM PREPARED TO PLACE A BET THAT NO ONE WILL EVER CALL ME. PATHETIC!!!

0
Replies (1)
Telkom
Telkom's reply30 Jul 2015, 14:38
Official
Hello Wilheim,

We regret to hear this.

Be advised, our Technical Team will be in-touch to assist.

Ref SM129962.

Apologies for any inconvenience caused.

Regards,
Didi
Telkom Social Media Team
***
081 180