Pathectic server over and over

<p>On the 1st of may i recived my invoce that stated i had to pay a incorrect penalty of R300 R252 voice usage and R180 for data on top of my contracts nornal fee of R499 MY account went from 500 to 1235 after informing telkom they loged a case and never got back to me. after contacting about 15 x there after for updates they still said i owed 1235 and they will credit me next month with the balance of the error, as this is unacceptab;le i did nat accept the credit, i later found out on my own that telkom had been trying to contact me they said through a 082 number but i loggically have a telkom number starting with 061 after numerous fights they paid the balance of the error off, now today i visit telkom in woodlands branch to migrate to a diffrent contract with the samsung s7 edge, they inform of no stock and i requested to know what other branch had, the consultant responed menlyn doesnt have, so i asked once agin what branch has this phone so she called again, centurion informed of the last one as i then reserved the phone and was immeditely on my way to centurion, after sitting in a redicuosly slow row for 35minutes i procceded to inform the consultant i came from woodlands and i reserved the phone, i procceded with the paper work and only to find the consultant tells me that i had used my number 7 times in the last week and thus meaning i must wait for their credit ratings department to review my status to see if i can afford the phone, my telkom accounts previously was almost 2000 a month and they cant let me procced due to some disability in the system for credit review, i am so upset with telkoms level of service as i am currently sitting with no phone as my iphone didnt work and thus i was prepared to poay myy contract off in cash and migrate to a new one with the new samsung, telkoms level of service is the worst i have seen, not only leaving the store with no phone but i still have no idea what my number has to do with being used to crredit ratings, i can afford this contract many folds over but still they told me they have to wait till next tuesday to get back to me!! i can go to any network and ill recived my phone today! why should i suppport telkom if there is no service? investagating cancellation to telkom forver if this dosent get fixed</p>