Passing the buck and not helping

I called in last week about signing up for an internet product but I was informed that i couldnt be helped because My adsl line was still with Mweb.<br> i then signed up with Vox and i was up and running in minutes.<br> <br> then yesterday I got an sms with a username and password for a product I no longer want.<br> <br> I tried to call and cancel but after holding for almost an hour I had to go.<br> <br> I called in this morning and:<br> 1: held for 25mins for the sales dept. who told me I have to talk to the retentions dept.<br> 2. 28mins later, retentions says they cant do anything because im on a wholesale product. I must speak to billing.<br> 3. about 2 minutes later i get through to billing and they cant do any cancellations I must speak to Sales.<br> <br> I am now stuck. What do I do?