Passing the buck

On the 19 July 2015 myself and my fiance had a Telkom line installed into our home. The only reason we had this done was to get uncapped adsl from MWeb at home so that myself and my family to utilize the internet free without any restriction. It is now the 16 September and i keep getting sent from Pillar to post from both Telkom and Mweb. Everytime i call Mweb to enquire the status of my order i get told telkom has rejected Mweb's request to upgrade my line to a adsl line, as i apparently already have a adsl line with telkom. When calling Telkom, they continue to advise my fiance that we only have a normal telephone line at our premises.<br> <br> Mweb continues to advertise about how expensive it is to roam the internet and Telkom keeps telling us about how they creating a Futurehood all cross SA, however 3 months later neither of these companies are able to provide the service they supposedly provide.<br> <br> Regards<br> Irate Client