WD
Wayne D

1 reviews | Active since Oct 2017

03 Feb 2018, 09:51

Passing the buck.

My ADSL line has been problematic since March '17. First technician was from Openserve, said problem was on the line. No permanent fix. Next technician was Telkom, said Openserve techs were idiots and said fault was my modem. Modem replaced. No fix. So it went and so it goes. Still no fix to this day. Some fault references. 130AEK161017, 21AEK301017, 14AEK041117, 27AEK181117, 10AEK261117, 35BEK051217, 65AEK190117 still open.

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Replies (1)
Telkom
Telkom's reply26 Feb 2018, 11:27
Official

Good Day Wayne

This response serves as confirmation that your query has been received. Please be assured that we will task testing department to attend and advise.

They have confirmed your service has been restored.

We do apologize for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,