passed from pillar to post with no assistance

<p>i upgraded my device through the call centre and then they didn't update the IMEI number on the system now i cant get my device repaired at samsung store because the IMEI number on the device is not matching the one on the proof of purchase from telkom print out. now im being passed from pillar to post no one wants to take the responsebility to rectify your mess. And my Samsung ADH warranty expires next week. Guess Telkom will replace my screen from their expense.</p>