AvdM
Andrew van der Merwe

1 reviews | Active since Jun 2010

30 Jun 2015, 14:26

Passed from pillar to post

Dear Telkom<br> I have a problem with an ADSL line which is active but won't accept authentication. I have been trying since early this morning to have the problem rectified but am only being shunted from pillar to post by Telkom, each time having to hold for ten minutes or more. Please will you have someone who has the power to solve this problem call me ASAP.

0
Replies (1)
Telkom
Telkom's reply30 Jun 2015, 16:39
Official
Hello Andrew vdM,

Thank you for your post.

Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.

Your Social Media reference number is SM121858.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
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