PART 1

For the last time I called in this morning and was told that the cables were sabotaged on the 12th to which I told him I had reported this fault on the 6th why was nothing between the 6th and the 12th?? He then proceeded to tell me that a technician checked the EXCHANGE on the 8th HOWEVER I had not received a report of this, I then told him that someone needs to come out to the premises and physically check our lines, not play with some box. He said he will put it in the report, I then also asked that he add in there that a technician who actually knows what he's doing be sent out. I then asked him to transfer me through to sales so I can get that quote I've been waiting for, upon being transferred I explained to the lady that I'm looking to update to a 10MB line and would like to know how much that would cost as well as check if Optic Fibre is available in my area, to which she responded \We don't send out quotes