PARHETIC SERVICE!!

<p>The world definitely isn't connected with Telkom as they have no idea what is going on! They mistakenly bounced my debit order this month even though I had the funds in my account, after calling them to find out if they had received my debit order and if my account was up to date they acknowledged all was fine and that they had my money. Half way through the month my router bricks from one of their updates- so I take it in where they keep it for 4 working days to fix. I get my router back and my Internet still doesn't work.. I call the call center (who have no idea what they doing ) and am told that my account has been suspended due to a bounced debit order. No one called me to inform me my account was in arrears and I was told it was all up to date in the beginning of the month. I made the payment to settle my account 4 days ago and my Internet is still not on because it apparantly takes 7 days for money to reflect... 7 Days!!!! THIS COMPANY IS THE ONLY COMPANY IN THE ENTIRE WORLD THAT RECIEVES A PAYMENT 7 DAYS AFTER IT HAS BEEN MADE... I will never recommend this company to anyone and am shocked that service like this even exists. I am still sitting with a suspended account!!! Why would you leave my account on half the month without notifying me it's in arrears and then suspend it again without notifying me!!!</p>