PARASITIC TELKOM FIBRE!!!!

Parasitic Telkom! I took out a 24-month Fibre contract with Telkom on December 17, 2021, for R448.99, and in August of 2022, Telkom unilaterally implemented an additional R50 to my contract value due to "tough economic conditions" and "cost of servicing," which pushed my premium to R498.99. Just now, in my June statement, I noticed they'd added an additional R50.02 to my June 2023 bill. I then called their call center and spoke to a lady by the name of Johanna Seale, who informed me that her manager/team leader, Teballo Ratau "was in a meeting". I then requested her that she escalate my query to him/her and she informed she'd done so with this reference number:***

Telkom unilaterally increased my contract value by R100 in less than two years, which is appalling, to say the least.

I am not sure why it is legally possible for a signed contract to be amended by the service provider along the way whenever they see fit without the contracted party's consent.

Again, I would like for my bill to be as per the signed contract, and I didn't have an issue with the first R50, but it can't be a yearly issue, which is why I need it resolved before the next debit order in June!