Pain Telkom Mobile contract application process

1) I filled in an online application on the Telkom mobile website<br> 2) Waited a week, never heard back from them<br> 3) I tried to use the online chat function to enquire about the progress with my contract, they could not assist me<br> 4) I called the call centre, waited 30 minutes and my call was answered, the call centre attendant was very helpful but could not gain access to my original application as this was not his \department". I did a second contract application over the phone and this was \""approved\""<br> 5) I waited another week"