Paid up letter

<p>My experience has been very terrible with this service provider. I am writing to you requesting a paid up letter on the contract I had with Telkom. It reflects negatively on my credit profile. I paid up the account back in 2016 and have never received any confirmation that the account is paid up.</p> <p>I made payment to the following Telkom account - ********** 500 ABSA</p> <p>My ref was - ********** 74 </p> <p> </p>