Paid up later

Please note I've paid up my account and have since spoken to two managers , Lerato Boleo and Toni Venter who advised they would be working on my query , I spoke to Lerato three weeks ago and till today she has never bothered to get back to me like she has promised to . I called again this week and spoke to Toni and she also confirme she would escalate my query and revert back . I mean if managers themselves fail to provide good service what else can one expect from the staff ? The reason why I have cancelled or rather stopped paying this account is because of service delivery of the stuff more than the products . The service is beyond gross and distasteful. Please ensure that my Transunion account is updated , my patience with Telkom is running out . If this is not sorted out by the end of this week I'll be using other channels to report this useless network . Get more competent to do the job ag