Paid-Up Customer Harassed Over R65 – Cancel My Telkom Contract Immediately

I am extremely frustrated with the treatment I’ve received from Telkom.

I fully paid off my cellphone contract around 2024. When I attempted to cancel thereafter, I was persuaded to remain with the company and take up a R65/month package that I did not really need.

Now, after missing just ONE payment by only a few days, I am already being aggressively harassed and threatened with escalation. This is completely unacceptable and disproportionate.

Firstly, I do not want this package anymore. Secondly, I never needed this service to begin with. And most importantly, I want this contract CANCELLED immediately.

The level of harassment over such a small amount, especially after being a paying customer who settled a full contract, is shocking and unprofessional.

Please:

* Cancel this R65/month package immediately * Stop all harassment and threats * Confirm in writing that my account is closed and no further charges will be made

I want nothing further to do with Telkom or any of its products or services.

This experience has been incredibly disappointing and reflects very poorly on your customer service.