Paid up account at Telkom yet listed as a

Paid up account yet being hounded by debt collectors for payment. After having a credit check done on myself in August 2017 i picked up an unpaid amount due to telkom. I had to date not received any correspondence or outstanding invoice to settle account from telkom. However to maintain my credit rating i made payment on the arrears on the 16 Oct 2017. Around November last year i decided to take out a new contract with telkom. However this was done on my wifes name as requested details was not with me at the time, so my telkom prepaid number became a 24 month contract with the company . To my surprise within a month i started being hounded by a company called new debt for an outstanding amount as well as interest inquired to date of around R2218. We have forwarder proof there off to both telkom as well as nu debt on numerous occasions. This matter has yet not been addressed and is now listed as a judgement against me on my credit rating. Well someone is not doing their work as it should be done. Shame on you telkom to treat a loyal client this way,