1 reviews | Active since Jun 2016
Paid for service - Still awaiting delivery of device
<p>I ordered a LTE package online with Telkom over three weeks ago, my account has been debited for the service already but I am yet to recieve any device.</p> <p> </p> <p>I have tried to reach a customer service respresentitive via the following means and have still not had ANY feedback - Facebook Chat, Twitter, Telkom's Online Chat the 10213 number and now HelloPeter. I will be cancelling the order as well as my ADSL package with them if I have not received any feedback by COB today. I will also be laying a charge of ***** against Telkom due to them taking money from me and not providing a service.</p>
HI waverunner_1
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
HI waverunner_1
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction Ref:AI **********
Regards
keagan
Telkom Social Media Team
Keagan, Do you all work off of a script of responses? You all sound like a stuck record (remember those things - turntables?) well if only you were more like turntables because you would actually produce something pleasurable to listen to.
The clock is ticking, goodluck!
Keagan, Do you all work off of a script of responses? You all sound like a stuck record (remember those things - turntables?) well if only you were more like turntables because you would actually produce something pleasurable to listen to.
The clock is ticking, goodluck!