Paid for service - And I ain't gettin' any!

Item: Telkom
Rating: 2
Author: Edwin Asare-Marfo

Since the start of the new year, there has been a problem with my line. Can't make calls, can't receive calls. I have paid my monthly service and nearly 2 weeks I can't use my land line. I logged a fault, no one has gotten back to me - and when I call for follow up I'm left on hold for more than an hour!!<br> This is an unacceptable level of service!

Helpful (0)

Replies (1)

Telkom's replyOfficial

12 Jan 2016, 12:07

Hello Kwedje2,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM186367

Regards
Luleka
Telkom Social Media Team

Telkom's reply12 Jan 2016, 12:07

Official