1 reviews | Active since Oct 2016

06 Oct 2016, 18:50

Paid for no service at Telkom

<p>Telkom advertise all over how wonderful they are but actually they are worst of the worse, I renewed my contract January this year and experienced problems with reseption soon after. </p> <p>I reported the problem to them in January 2016 and nothing happened, absolutely nothing not even a phone call but I was billed every month and paid for something I didn't have. </p> <p>In May 2016 I contacted them again for the hundredth time and was advised to cancel my contract, wonderful service!</p> <p>After canceling my contract money still came off my account I reversed it and the month after that the same thing happened, I reversed it again. </p> <p>I have lots of case numbers and will continue to collect them as Telkom ow me money from January.</p> <p>Be careful of Telkom rather go with someone else, go with CellC great service. </p>

0
Replies (1)
Telkom
Telkom's reply07 Oct 2016, 11:15
Official

We have tried contacting you telephonically with no luck.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is ***0.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***