Paid for DSL, no delivery, been ignored ever since

My original post can be referenced here: [URL Removed]<br> <br> I attended Telkom Canal Walk branch, and purchased an ADSL contract, and was charged a R700 up front deposit in order for it actually happen. I paid the money without problem. I then received an SMS the next day stating that in order for them to install the DSL line, they need a R700 deposit (which was already clearly paid). <br> <br> The DSL line is physically there, in fact, all Telkom need to do is literally enable authorization of DSL on the line, as it is currently unauthorized, as in, the line actually sync's, however no data is allowed through. <br> <br> I have been given nothing but generic responses from various social media team members, and absolutely nothing has been done, nor have I even received a call. I have thus taken the matter up with ICASA and will look to enforce the Consumer Protection Act. The various team members on Facebook and Twitter that have made contact with me, however have said the same thing, with no results, are as follows:<br> <br> ^SG, ^BT, ^JD, ^RY, ^WL. I have been told a myriad of excuses, and here I sit. The issue began on the 15th December, it is now the 23rd, and I have not even received a call.