TW
Tricha W
1 reviews | Active since Dec 2015
24 Dec 2015, 01:07
Paid for data not received
My account was blocked because being in arrears then I paid to date 5days later still no connection then connection and immediately says out of data. So when if my account was blocked did I have time to use 45 gigs of data.
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Telkom's replyOfficial
26 Dec 2015, 10:07Hello CharlesTricha ,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181439
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181439
Regards
Narriman
Telkom Social Media Team
Telkom's reply26 Dec 2015, 10:07
Official
Hello CharlesTricha ,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181439
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM181439
Regards
Narriman
Telkom Social Media Team