Paid for data bundle but didn't receive the data.

I transferred R149 to my Telkom/8ta wallet via ABSA bank on 25 Jan 2015. Usually it registers on Telkom/8ta's site within seconds, but not that time. I then transferred another R149 and that displayed within seconds.<br> I queried this with Nonkululeko Nene from Telkom on 5 Feb 2015. She got info from Portia Chili that listed my data usage and payments that clearly showed that I did pay twice and received credit for only one payment. The data used after this payment also only adds up to a single payment's data of 2GB.<br>