paid for BIS that i never used

Item: Telkom
Rating: 2
Author: Jonathan W

i Paid for BIS Data that i never used for 2 years <br> I advised that i want BIS removed as i too a data bundle with the samsung s4 <br> I went to telkom to upgrade and i request 3 invoices to see that i have been paying for BIS that can only be used onn blackberry cell phones .. I called the call center and no one can help guys please check your invoices

Helpful (0)

Replies (1)

Telkom's replyOfficial

13 Jul 2015, 14:02

Hello williamsj,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM125121

Regards
Narriman Lalla
Telkom Social Media Team

Telkom's reply13 Jul 2015, 14:02

Official