1 reviews | Active since Sept 2014
Paid, but service gets suspended anyways.
<p>Yesterday morning my line just went dead. After trying multiple time I eventually got through and was told my service was suspended. They at the same time confirmed that my service account wise is up to date as per what I explained to them. I was then told that apparently my allowed credit limit is R350. Now I never took this service on credit, it's a montly thing and its R500 pm so how the hell did they 1.) setup a service which was more than some credit. Even though I paid them in full they then said if I pay an extra R200 EFT it will be resolved in 48 hours which will reset the credit next month to R200 in credit ... They have now filed some dispute to increase the credit and Im still waiting for my line to go back up. HONESTLY I DONT GIVE A **** ABOUT YOUR CREDIT LIMITS AND WHAT IT IS. I PAID FOR A SERVICE WHICH IS NOT ACTIVE. BOTTOM LINE. I paid for a service thats now its suspened for no reason in my opinion. My next steps are both National Consumers Protection Board and Attorneys. </p>
