PAID BUT NO INSTALLATION

I app**** with TELKOM on the 21st JULY for a new line and uncapped. The agent gave me 5 DAYS to pay R700 deposit... Which I did on the 25th JULY. Tech came on the 27th JULY to do installation... But said he can't bcz of a "CABLE FAULT" he then sent it through to Telkom and cables. Since the 27th JULY up till today I have been phoning Telkom for installation and every day its a different story or its still with cables. Then I had a installation date for the 14th AUGUST and no one pitched. Then they tell me the guy went to the cables to get it done. Then I get an installation for tomorrow the 24th AUGUST now they say no one is coming bcz its still with cables. And yesterday another agent told me the problem was fixed on the 8th already. I want the service that I paid for ASAP. Telkom service is ap BAD. They don't care about the customers so long they have our money.