Paid and waiting...

<p>On the 22nd of June we app**** and paid for an internet line to be installed at home. Telkom said they will come within the week. After my husband called to ask when they will come, they said the 27th. Then they called me at 15h30 on the 27th saying the installer got into an accident and they will come on Friday (yesterday). I took the day off from work so they could come. NO ONE SHOWED UP. I tried calling every Telkom number I could find, but after being on hold for 34 minutes, I gave up. This is PATHETIC service - we kept our end of the deal by paying everything needed, and it cost me a leave day from work. Now I will have to put in leave AGAIN, even though I do not trust they will show the day they promise. Please sort this out asap - or I want a refund IMMEDIATELY.</p>