Paid amount of R3055.17 because dispute

Due to cable theft in our are Mitchell's Plain Eastridge , Telkom decidate not to replace the cable's.<br> We waited for over 3 month for the new replacement phone ( Clearcom). I went in to Cape Town Direct store , i explain to them about the cable theft in my area. Was told i must take out a contract for the phone. <br> A month later a Telkom Tech Rep come with a other phone and our old number. My sim and phone was then transfered to my wife's old number. i was told they will correct the system. <br> I received account statements requesting me to pay. I disputed it 4 times already.<br> No Help at all, no contacted me at all.<br> <br> I only make used of this phone in March 2015 only<br> the phone was given to my wife out number, I needed to pay for the device also. Cancel contract penalty. Wen they took my sim and phone.<br> <br> Please sort out this account and credit my money back.<br> <br> you send me a letter of demand even with the dispute still not sorted out, i paid that full amount and im waiting on my money. only March 2015 was used.<br> <br> If u don't understand phone and ask.<br> <br>