Paid acc but sent to legal

Good day<br> <br> I have paid my telkom account which was in arrears only for a 2 weeks and I have now paid it on 29th February and still after I have called in everyday they say my account will remain suspended until they receive payment. I have also received an invoice saying i am now 3 months in arrears after I have paid.<br> <br> I am not sure why this is happeneing as i paid and its the 4 March and still have no active line. Also my previous query about not having signal at my home is still not dealt with since October 2015.<br> <br> What is going on?<br> <br> Regards<br> Leazal