Paid a deposit for Telkom and no services were provided

I really need to report and complaint about Telkom services.

On the 3rd of April I have app**** on the Telkom store (Pavilion – Durban) for landline and unlimited Home DSL 4Mbps, order ********** 13A. Today is the 07th of June (2 months after!) and nothing has been resolved. I have followed up on a daily basis (phone, email and visits to the store) and unfortunately every time is a different story or excuse. I have supp**** all the information and documents required, including a deposit of R700.00, which nobody can locate it. Even providing the proof of payment.

This is extremely frustrating.

Lost R700.00 and I got no services provided.