Packaged signup without receiving any items

Hello,<br> <br> Recently through a two week nightmare of trying to sign up for the uncapped, 10 meg adsl, i was finally placed on the packaged. I found out that Telkom has placed me on the premium package which included a new vdsl router and other items.<br> <br> It's been 4 months into this contract and i'm yet to receive anything. <br> <br> This is literally *******!..<br> <br> Like everyone, the call center is currently in disarray so it's almost impossible unless you willing to take a leave day and wait on the telephone for someone to answer.<br> <br> I would appreciate someone to assist and send my stuff which are linked to the 10 Meg, uncapped, package!<br> <br> It's getting ridiculous now.<br> <br> Regards