Package Paid for Night Surfer Data not used

I scheduled my large file transfers between 12h00 and 7h00 for my night surfer data to be active on my 50Gb + 50GB LTE-A Package with 50GV Night surfer data. I have tried this in December and got capped since Telkom deducted my normal data. I called the call centre and spent 20 minutes from my cellphone and everyone was clueless trying to tell me to reset the router at 12h00 Midnight. I SCHEDULE TRANSFER I DO NOT WAKE UP EVERY NIGHT AT 12h00 to DO TRANSFERS OF FILES!!! I CANNOT RESET MY ROUTER EVERY NIGHT AT 12h00 TO ESTABLISH A NEW CONNECTION!!! Please sort this