1 reviews | Active since Jul 2016
OWN DECISIONS!!!!!!!!!!!
<p>Telkom has now decided to add on their own spend limit to my contract. i have been with telkom for two years and its just been downs with them. i called in to query why they added this and they informed me that they SMSed to tell me of the spend limit increase and i must accept it or reject it. because i never got the sms i could not reject it so they felt its ok to just add it. i queried this and they told me if i complain i still am going to be liable for this amount. they did not disclose any information to me. they just kept repeating themselfs, terms and conditions, terms and conditions.</p> <p> </p> <p>the service level offered by telkom is absolutely pathetic. they do not have the decensy to try and assist.</p> <p>i have decided to cancel my contract because of the lack of service.</p> <p>i am waiting on their call or email regarding this, which is going to be months before i get a response.</p>
Hello jonathanloots
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello jonathanloots
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
this is now going around from pillar to post. there was apparently a dispute logged by your call centre and i have still not received feedback from them.
when can i expect any feedback regarding this matter.
i would like all calls at the end of february looked at as i did call in to query the sms for the spend limit. and they still added a spend limit.
thank you for your feedback
this is now going around from pillar to post. there was apparently a dispute logged by your call centre and i have still not received feedback from them.
when can i expect any feedback regarding this matter.
i would like all calls at the end of february looked at as i did call in to query the sms for the spend limit. and they still added a spend limit.
thank you for your feedback
