Overpayment refund requested
<p>I overpaid my Telkom account by quite alot and requested a refund by e-mail on the 21st of April and received a confirmation email from the Telkom website but until now I have not been contacted</p>
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Telkom's replyOfficial
28 Apr 2017, 09:29Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
Kindly send us a private message with your account number and service number.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply28 Apr 2017, 09:29
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
Kindly send us a private message with your account number and service number.
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,