1 reviews | Active since Mar 2010
Overpayment not refunded
After cancelling telephone, overpaid Telkom account in May in the amount of R354.35 . Have e-mailed three different persons at Telkom enclosing overpaid account and bank details where the money can be deposited and have not had a reply from any of the Telkom employees.
Good day Terry,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team. Can you please provide us with your cancelled telephone number and/or account number so that we can follow up, thanx.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day Terry,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team. Can you please provide us with your cancelled telephone number and/or account number so that we can follow up, thanx.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,