Overly Frustrated

<p>I'm so frustated with Telkom after how I asked to change my banking details & debit order date for my WiFi router and laptop contract in February. I was told that the change would be effective in March. Fast forward to the date of the new debit order & nothing is debited from my account. I call to find out why & nobody has an answer for me. On top of that I'm told that my line has been suspended & it obviously won't be reactivated until the debit order runs off. I've been calling for 2 weeks straight & all I'm getting are agents telling me that the case is still pending or whatever. What kind of **** service is this? It's unfair because this is an inconvenience to me as I have had to make an alternative plan to get Internet access for my laptop.</p>